About me
I'm Neu, a Senior Product Designer with 8 years of experience across B2B SaaS and consumer products. I work at the ambiguous end, defining what's worth building, aligning teams around it, and leading design from early framing through to shipped product. I mentor designers and teach product design, which keeps me sharp on the fundamentals while pushing me to articulate why decisions matter, not just what they are. I use AI to compress the distance between early thinking and something the team can react to.
Skills
Product Strategy
Systems Thinking
Complex Flows
Conversational UI
Rapid Prototyping
Accessibility (a11y)
Stakeholder Collaboaration
AI product design
How I think
01
Clarity over cleverness
I design for clarity. In complex ecosystems like automation or travel, reducing cognitive load is the ultimate measure of success.
02
Flows before screens
I resist opening Figma until I understand the system. The best UI decisions come from understanding the full journey — not just the frame in front of you.
03
Evidence over opinion
I prefer testing to guessing. Whether it's data analysis, user interviews, or a quick prototype — I use evidence to de-risk decisions before they become expensive.
04
Alignment is a design tool
The best design decision I've made on any project wasn't in Figma — it was getting the right people looking at the same problem at the same time.
Experience
Manychat
2025 – Present
Senior Product Designer
Trainline
2021 – 2024
Product Designer
Freelance
2018– 2021
Product Designer
Early Roles
2016– 2018
UX & Visual designer
About me
I'm Neu, a Senior Product Designer with 8 years of experience across B2B SaaS and consumer products. I work at the ambiguous end, defining what's worth building, aligning teams around it, and leading design from early framing through to shipped product. I mentor designers and teach product design, which keeps me sharp on the fundamentals while pushing me to articulate why decisions matter, not just what they are. I use AI to compress the distance between early thinking and something the team can react to.
Skills
Product Strategy
Systems Thinking
Rapid Prototyping
Stakeholder Collaboaration
Conversational UI
AI product design
Complex Flows
Accessibility (a11y)
How I think
Clarity over cleverness
The best interface decision I've ever made was removing something. Complexity is usually a sign the problem wasn't fully understood yet.
Flows before screens
I resist opening any design tool until I understand the system. The best UI decisions come from the full journey — not just the frame in front of you.
Evidence over opinion
I know when a heuristic is enough and when you need to watch someone struggle. The goal isn't more research, it's making the right call with the right signal.
Alignment is a design tool
The best design decision I've made wasn't a screen, it was getting the right people looking at the same problem at the same time. Shared understanding ships.
AI changes what's possible, not what matters
I use AI to compress the distance between idea and reaction — faster prototypes, sharper synthesis, earlier decisions. But the judgment about what's worth building stays human.
Experience
Manychat
2025 – Present
Senior Product Designer
Trainline
2021 – 2024
Product Designer
Freelance
2018– 2021
Product Designer
Early Roles
2016– 2018
UX & Visual designer
About me
I'm Neu, a Senior Product Designer with 8 years of experience across B2B SaaS and consumer products. I work at the ambiguous end, defining what's worth building, aligning teams around it, and leading design from early framing through to shipped product. I mentor designers and teach product design, which keeps me sharp on the fundamentals while pushing me to articulate why decisions matter, not just what they are. I use AI to compress the distance between early thinking and something the team can react to.
Skills
Product Strategy
Systems Thinking
Rapid Prototyping
Stakeholder Collaboration
Conversational UI
AI product design
Complex Flows
Accessibility (a11y)
How I think
Clarity over cleverness
The best interface decision I've ever made was removing something. Complexity is usually a sign the problem wasn't fully understood yet.
Flows before screens
I resist opening any design tool until I understand the system. The best UI decisions come from the full journey — not just the frame in front of you.
Evidence over opinion
I know when a heuristic is enough and when you need to watch someone struggle. The goal isn't more research, it's making the right call with the right signal.
Alignment is a design tool
The best design decision I've made wasn't a screen, it was getting the right people looking at the same problem at the same time. Shared understanding ships.
AI changes what's possible, not what matters
I use AI to compress the distance between idea and reaction — faster prototypes, sharper synthesis, earlier decisions. But the judgment about what's worth building stays human.
Experience
Manychat
2025 – Present
Senior Product Designer
Trainline
2021 – 2024
Product Designer
Freelance
2018– 2021
Product Designer
Early Roles
2016– 2018
UX & Visual designer
